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Privacy Policy

  • We may collect and hold personal data of persons/entities including but not limited to:

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    • customers;

    • job applicants and employees;

    • shareholders;

    • service providers; and

    • other people who we may come into contact.


    Examples of such personal data include biodata, health-related information, contact details, account information and your preferences, queries, requests and feedback.

  • The ways in which we may collect your personal data include (but are not limited to) collecting directly or indirectly from you or your authorised representatives in the course of:
     

    • you visiting our websites, etc;

    • you applying for a job with us;

    • you participating in our marketing or promotional events;

    • you using our products or services;

    • you contacting us with your queries, requests or feedback;

  • We may collect and use your personal data for any or all of the following
    purposes:

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    • performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

    • verifying your identity;

    • responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

    • managing your relationship with us;

    • processing payment or credit transactions;

    • complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

    • any other purposes for which you have provided the information;

    • transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and

    • any other incidental business purposes related to or in connection with the above.

  • We may disclose your personal data:

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    • where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or

    • to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.

  • We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

  • We endeavour to ensure that the personal data we hold about you is accurate and up-to-date. We realise that such personal data changes frequently with changes of address and other personal circumstances. We encourage you to contact us as soon as possible in order to update any personal data it holds about you. Please complete the Personal Data Correction Form and send to the DPO of FEOR you have been dealing with. Our contact details are set out below. We may require you to verify your identity.

  • To obtain access to your personal data, please submit a written request to Hong Seafood Pte Ltd's DPO using the Request Access Personal Data Form. We will ask you to verify your identification and specify the information you require. Depending on the circumstances, we may charge a reasonable fee for validating the application and locating, retrieving, examining, and copying any requested material. If the data needed is significant, we will advise on the anticipated cost in advance and will assist you in refining your request if necessary.

  • The consent that you provide will remain valid until such time it is being withdrawn by you in writing. To make a request to withdraw your consent previously given, please contact the DPO of Hong Seafood Pte Ltd in writing.

     

    After receiving your written request to withdraw your consent, we may require a reasonable amount of time (depending on the complexity of the request and to be evaluated on a case-by-case basis) to process your request and advise you of the consequences of our decision.
     

  • If you consider that any action of Hong Seafood Pte Ltd breaches the PDPA or this Policy, you can make a complaint to the Coordinating DPO by completing the Complaint Form. Hong Seafood Pte Ltd will endeavour to act promptly in response to a complaint.

  • You can contact the Data Protection Officer of Hong Seafood Pte Ltd at DPO@hongseafood.com

  • This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. This Policy was last updated in October 2023. If you are unsure whether you are reading the most current version, please contact us.

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    Personal Data Correction Form

    Request to Access Personal Data Form

    Personal Data Removal Form

Your personal data is important to Hong Seafood Pte Ltd

Your personal data is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals. This Policy outlines how Hong Seafood Pte Ltd (“we”, “us”, or “our”) manage the personal data we hold in compliance with the Personal Data Protection Act in Singapore (the “Act”). We also comply with local data protection and privacy laws in our operations out of Singapore.

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